Our Team
Create and facilitate live instructor-led training programs.
- Fully Insured
- Custom Training
- Certified Change Strategies
- Live Instructor
- Change Management
Susan Mondano, M.Ed., CCP
Owner/ Chief Talent Development Officer
About Susan - Committed to Integrity, Driven by Impact
For Susan, integrity and respect are more than values – they’re the foundation of every interaction and initiative she leads. With decades of experience in training and development, Susan is dedicated to designing and facilitating transformative programs that empower leaders, teams, and organizations to thrive.
Susan’s passion lies in making a tangible difference within the learning communities she serves. By fostering environments where growth is not only encouraged but expected, she helps professionals at all levels reach their potential and navigate change with confidence.
A Lifelong Learner, A Leader of Change
Susan holds a Master of Arts in Education and Human Development from George Washington University, with a concentration in Educational Technology and Leadership. She also earned a Bachelor of Arts in Business and Marketing from Felician University. She continues to enhance her expertise through certifications that deepen her ability to drive impactful change:
- Prosci® Certified Change Practitioner
- Change Style Indicator (CSI) & Change Navigator (CN) Certified
- Association of Change Management Professionals® (ACMP®) Course Completion
- Blanchard: Leading People Through Change – Facilitator
- Certified Trainer in Crucial Conversations for Mastering Dialogue
- Lead in 30 Certified
- DiSC Catalyst Certified
- Predictive Index Talent Optimization Consultant Certified
These certifications enable Susan to guide leaders in recognizing their own and their teams' change style preferences, fostering smoother transitions and greater adoption of initiatives.
Leading by Example
Susan extends her leadership beyond the classroom, serving as Vice President of Programs on the Board of Directors for the Northern New Jersey Association for Talent Development (NNJ-ATD). In this role, she curates meaningful programming that reflects the evolving needs of talent development professionals.
Susan’s commitment to integrity, respect, and impactful learning continues to shape leaders and transform organizations – one program, one conversation, one change at a time.