Our Expertise

Infuse2Lead creates and delivers customized programs that align with your organizations unique business needs.

Artificial Intelligence & Technology Integration

Experienced in leveraging Generative AI technologies, with expertise in prompt engineering to optimize user interactions with AI tools. Susan is skilled in chatbot development and delivering user-focused training programs that enable effective adoption of AI-based applications. Proficient in simplifying complex technical AI concepts for non-technical stakeholders, ensuring clear understanding and practical application in diverse organizational contexts.

Change Management Implementation Expertise

Demonstrate expertise in leading organizations through transformational projects by seamlessly integrating change management strategies with business objectives, effectively minimizing resistance and maximizing adoption for long-term success.
PROSCI® Certified Change Practitioner with a strong track record of planning, executing, and sustaining successful change initiatives using structured methodologies and best practices. Skilled in applying the Change Style Indicator™ (CSI) to uncover individual and team preferences for managing and adapting to change, enabling tailored strategies that foster alignment and engagement.

Instructional Design & Development

Experienced in instructional design and development, specializing in creating adaptive learning materials such as manuals, presentations, and e-learning modules tailored to diverse audience needs. Proficient in incorporating behavioral and communication models into training strategies, ensuring content is both engaging and impactful. Adept at designing learner-centric programs that enhance understanding, retention, and application, driving measurable outcomes in organizational learning initiatives.

Training & Facilitation

Certified Trainer in Crucial Conversations for Mastering Dialogue, equipping teams to handle high-stakes conversations with clarity and confidence. Certified Facilitator for Everything DiSC® Workplace, adept at improving interpersonal communication and fostering collaboration within teams. Certified Lead in 30 Facilitator, skilled in delivering leadership development programs that empower leaders to drive organizational success and navigate change effectively.

Communication & Team Building

Highly skilled in advanced facilitation techniques that promote dialogue, collaboration, and team alignment, ensuring productive and inclusive interactions. Experienced in designing and delivering workshops that captivate participants, drive engagement, and enhance knowledge retention. Adept at building strong rapport with cross-functional teams, fostering trust and cooperation to achieve project goals efficiently and effectively.